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OTC Derivatives Client Suitability Assessment: AFCA’s Approach...

4 November, 2019 Xiaoshu Liu

An Australian Financial Services Licence (‘AFSL’) holder that is authorised to deal with retail clients is generally required to maintain a membership with the Australian Financial Complaints Authority (‘AFCA’). It is therefore important to understand how AFCA approaches its work when dealing with disputes between financial services organisations and their clients. We reviewed approximately 30 …